Alice G
ZEELAND, MI | 2007 Buick LaCrosseOctober 8, 2021
The waiting room was clean. I was meant immediately and things were taken care of promptly.
Response from Crown Motors Buick
October 11, 2021Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Linda B
HOLLAND, MI | 2021 Buick EncoreOctober 6, 2021
Everyone was great, and friendly
Response from Crown Motors Buick
October 7, 2021Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Crown Motors, LTD. and we hope to see you again.
Nancy R
ZEELAND, MI | 2016 Buick EncoreOctober 5, 2021
In for oil change and tire rotation. Was advised new tires are recommended before winter, but tire rotation was not performed nor mentioned, although it was addressed on printout that I read when I returned home.
Response from Crown Motors Buick
October 7, 2021Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Beverly M
HOLLAND, MI | 2018 Buick EncoreOctober 4, 2021
Very friendly service!!
Response from Crown Motors Buick
October 6, 2021Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Barbara B
FENNVILLE, MI | 2021 Buick Encore GXOctober 4, 2021
I want to give a big shout out to Service Advisor James. He was so very kind & empathetic when addressing my concerns re: my Buick's care & maintenance. As a widow with no mechanical knowledge, this is greatly appreciated. Give him a raise:)
Response from Crown Motors Buick
October 5, 2021Hi, thank you for your kind review; we are happy to pass along your comments to James here at Crown Motors, LTD.! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Lawrence A
SPRING LAKE, MI | 2021 Buick EnclaveOctober 1, 2021
Repair was done on time and the problem with my brakes is fixed. Unfortunately, it took 3 visits to the dealer to accomplish the task. The brake problem was a known issue by both Buick and the Dealer.
Response from Crown Motors Buick
October 4, 2021Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Tracy P
HOLLAND, MI | 2013 Buick VeranoOctober 1, 2021
Everything about my appointment went according to plan. The service department stayed in touch with me all day regarding any questions they had and their diagnosis of my vehicle. The work was done promptly and I was able to pick up my car the same day.
Response from Crown Motors Buick
October 4, 2021Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
David S
HOLLAND, MI | 2014 Buick EnclaveSeptember 27, 2021
The service reps were friendly, helpful and knowledgeable. the time waiting was normal. The waiting place is very nice and comfortable.
Response from Crown Motors Buick
September 28, 2021Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Susan V
HOLLAND, MI | 2021 Buick EnvisionSeptember 25, 2021
I found Erik Lee to be an excellent salesperson.
Response from Crown Motors Buick
September 25, 2021Hi there, thank you so much for your positive comments about Erik. Thank you again for choosing Crown Motors, LTD. and we hope to see you again.
Roberta K
HOLLAND, MI | 2014 Buick EnclaveSeptember 24, 2021
James answered all my questions and took care of me like I was family!
Response from Crown Motors Buick
September 25, 2021Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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